Blockfall

Blockfall: Line Cascade

Delete your account

Leaderboard accounts are optional. This page is how you ask Roinfo to delete the username, password, and scores stored for Blockfall: Line Cascade.

  1. 1
    Send a request from this page Use the form below, or email support.roinfo@gmail.com yourself. You do not need to be signed in.
  2. 2
    Include your leaderboard username Use the exact name other players see. Accounts do not store an email address, so the username is how we find the right record.
  3. 3
    We confirm, then delete We may reply and ask for a detail only you would know, such as a recent score. The account is deleted within 30 days of a confirmed request.

Request deletion

The button opens your email app with a message ready to send to support.roinfo@gmail.com. Nothing is sent until you press send in that app.

Or write to support.roinfo@gmail.com with the subject “Delete my Blockfall account” and your username in the message.

What is deleted and what stays

Deleted from our server

  • Your username
  • Your password
  • Daily, weekly, and lifetime scores
  • Your place on the public leaderboards

Not removed by this request

  • Progress stored only on your device, until you use Settings → Reset data, or uninstall the app
  • Advertising data held by Google under its own policy
  • This email thread, kept briefly so we can show the request was completed

After deletion, that username can be registered again as a new, empty account. Scores cannot be restored. Logging out, or resetting data inside the app, does not delete the account. Reset data while you are signed in only uploads zeros.

If you only want scores cleared

Open the game, go to Settings, and tap Reset data. If you are signed in, the leaderboard totals for that account are set to zero. Your username still exists. Use the form above when you want the account itself removed.

More detail is in the Privacy Policy.